How do I track my order?

CoM Customer Service -

There are several ways to check your order status. Please note the following:


If you received an order confirmation email, please refer to it, as it contains your tracking number. Once you have located your tracking number, copy and paste it here:!input.action

Please make sure that you have checked your spam / junk mail folder for this email.


If your tracking says, "Electronic Shipping Info Received", this means that we are processing your order and have printed the shipping label for it. This does not mean that the order has shipped yet. You will be able to see further progress with your tracking number once it starts making its way over to you. USPS tracking numbers take up to 72 hours to be active, considering evenings and weekends, etc.

If you do not live in Los Angeles, and your tracking says it was delivered in Los Angeles, it is very likely that your order was returned to us. This can happen for a number of reasons, ranging from insufficient address, incorrect address, no apartment or suite number, refused by recipient or left at local post office for more than 15 days.

Have more questions? Submit a request